It’s important that you take the necessary steps to secure your wallet. There is no way to recover lost cryptocurrency.
Securely store your private key and secret recovery phrase
If you lose your wallet's private key and secret phrase, there's no way of recovering access to the wallet. You can't just click a "forgot password" button, and there's no 2-factor authentication. Your Secret Recovery Phrase is the only way to recover your wallet. Write it down on paper, make multiple copies, and store it in a secure place where you won’t lose it.
Never share your private key or secret recovery phrase with anyone
Sound.xyz will never ask you for your private key or secret recovery phrase. Scammers will often try and trick people into disclosing their private keys. Again, do not share your private key or secret recovery phrase.